Q: Do you have a showroom?
A: We have two and they display stunning examples of our design capabilities and material options. Our showrooms are located in New Rochelle and Manhattan. Please click HERE for showroom locations and hours. We’d love to have you visit!
Q: How much do your storage systems cost?
A: We can’t give you a price range or specific pricing because every design is so different. The size of your space, the design we create for you, and the materials, styles, upgrades and accessories you choose will determine the pricing. After one of our professional designers meets with you in your home, obtains the necessary measurements and completes a design they’ll present pricing which is finalized when finishes and options are selected.
Q: Do your systems mount to the wall or do they sit on the floor?
A: It really just depends on the project. Some sit on the floor, some hang from the wall, some sit on the floor and are fastened to the wall…What’s important is that we design and build your project using the method that works best for the way your home was built, the function you need and the aesthetic you want!
Q: How much does it cost for a designer to come out to my home?
A: Our design consultations are free.
Q: When will I see your designer’s idea for my space?
A: Most of the time, the designer who consults with you in your home will schedule a second appointment for this purpose. In the case of something simple we may be able to present a design and pricing the first time we meet. We understand other companies might just email designs to you; however we feel its important to personalize our presentation in order to ensure our understanding of your needs, and your understanding of the many benefits you’ll receive when you choose transFORM!
Q: How much does installation cost?
A: Our professional installation is always included in the price we give you.
Q: Do you sell parts to do it yourself?
A: We offer beautiful high end storage design solutions for your home that are installed professionally; we do not sell parts. Believe us, you’ll be glad you selected transFORM when we are done!
Q: How long does an installation take?
A: That depends on the scope and size of what we’re installing. Most installations are completed in one day. Its important to us that we take the time we need to install your project perfectly!
Q: Do you guarantee your products?
A: Absolutely! Here is the exact warranty that is printed on our sale contracts: Seller warrants all workmanship and materials in connection with the storage products delivered and installed under this contract for the following time periods commencing from date of completed installation. Melamine for as long as customer owns or occupies the premise; Wood and MDF for 10 years; Hardware for 3 years; Lights and Lighting Accessories for 1year; Sliding Doors for 90 days; However this warranty shall be void if:
(I) Customer fails to pay all agreed upon compensation to Seller
(II) Damage is caused by Customer’s misuse, abuse or alterations of the storage products or;
(III) Customer has moved or attempted to move the storage products installed by Seller.
Q: Is transFORM licensed, insured and bonded?
A: Yes, transFORM is licensed, insured and bonded. We are proud our company exceeds theinsurance requirements in the areas we serve.
Q: What areas do you serve?
A: We serve the greater New York City Metropolitan area. That includes: Manhattan, Brooklyn, Queens, The Bronx, The New York Counties of Westchester, Rockland, and Putnam, Fairfield County CT and the NJ Counties of Bergen and Hudson.
Q: Are you locally owned or a franchise?
A: transFORM is not a franchise and is locally owned. The company was founded by Stuart Reisch and Andreas Messis in 2005. Their experience and expertise in design, interior design, building construction and the closet industry made their dream of forming a company that designs, fabricates and installs truly custom high end home storage a reality. transFORM is dedicated to ensuring the company’s completed projects set them apart from competitors and are shown off by their customers to guests. For more about our company please click HERE.
Q: Are your products expensive?
A: We don’t think so. We a confident our products are worth every penny because of the high end materials we offer, our custom design capabilities and excellent customer services; all of which we provide from start to finish for every project we do!
Q: Are your systems readjustable? Can I change my design down the road if I need to?
A: Most of our systems can be changed with a phone call to our company. We’ll review the original paperwork for your job, what you’d like to change, (send someone to your home if necessary) and determine the materials and cost involved and schedule a time that works for you when one of our Professional Installers can complete the work.
Q: Is there a space in my home that you won’t work with?
A: Not that we can think of…we work just about anywhere inside the home or garage where attractive and functional custom storage can be utilized.
Q: Can you supply doors for my closet?
A: We can help you obtain the beautiful metal framed glass or mirrored sliding doors seen on our website. We can also provide doors that match our shelving or drawers to create cabinetry or enclose the wide variety of shelving, hanging or other components included in our designs. We do not supply or install basic standard swinging, bi-fold or sliding paint grade solid wood or hollow closet doors for existing closet entrances or openings.
Q: Is there a minimum amount your company charges?
A: The minimum we charge to send a crew out for an installation is $750. If the project you are interested in is small, we typically ask if there are there other projects in your home you might consider to meet this minimum and get the most for your money.
Q: How long do I have to wait for a designer to come to my home?
A: We have many talented designers available and can work around your schedule. We can usually schedule an appointment for you within several days.
Q: How can I be sure your designers are qualified to help me?
A: Unlike other similar companies, all of our talented designers have extensive backgrounds that include interior design, architecture, general contracting and home organization and are thoroughly trained before working with customers. The majority of our designers have worked with us over 5 years and we are confident all of them will provide you with excellent service.
Q: How long will a design consultation take?
A: That depends on the project you are considering. We plan on a minimum of one hour, and sometimes more, to ensure our designer has time to measure the space(s) you are considering and discuss your preferences. Over the seven years we have spent perfecting our craft we have learned it doesn’t pay to rush. Give us a call at 800-450-1455 or CLICK HERE (link to Contact Us – Schedule a Consultation) to schedule an appointment!
Q: Can I send a design I got from another company and have you quote it?
A: We’d be happy to give you a comparative quote. Please send the other company’s quote including your name, email address, home address and phone number toInfo@transformhome.com. Be sure to include the design, including material specifications and dimensions and we will respond within 2 business days. We see these types of estimates as project starting points because we frequently recommend changes to designs received from competitors; we will need to send a designer to your home to ensure the best project outcome.
Q: Can you remove my existing closet system or cabinets?
A: We are able to remove, patch and repaint closet areas only. We are able to include the cost of rip-out and basic spackling and painting using 2 coats of a builder grade basic white paint. If you want a different type of prep we recommend you use a contractor you have worked with before.